Return Policy

Return & Refund Policy

At Ayur India Organic, customer satisfaction is important to us. We strive to deliver premium-quality products that meet our quality standards. If you experience any issue with your order, please contact us and we will make every reasonable effort to resolve your concern in accordance with this policy.

Returns

Due to the nature of food and consumable products, returns are generally not accepted once an order has been delivered. However, if you receive a product that is damaged, defective, expired, or different from what you ordered, please contact us for assistance.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us at the earliest with your order details and clear photographs of the product and its packaging. Our team will review the issue and determine the appropriate resolution, which may include a replacement, refund, or any other suitable remedy based on the circumstances.

Eligibility for Review

The product received is damaged during transit.
The wrong product was delivered.
The product is defective or has a manufacturing issue.
The product received is expired or unfit for use.
Sufficient supporting information or photographs are provided for verification.

Non-Returnable Items

Opened or partially consumed food products.
Products damaged due to improper storage or handling after delivery.
Products purchased through unauthorized sellers or third-party marketplaces, unless covered by their respective policies.
Products returned without a valid reason or supporting information.

Refunds

If a refund is approved after review, it will be processed through the original payment method used while placing the order, wherever applicable. The time taken for the refund to reflect in your account may vary depending on your bank or payment service provider.

Order Cancellations

Orders may be cancelled before they are processed or dispatched. Once an order has been shipped, cancellation requests may not be possible. If you wish to cancel an order, please contact our customer support as soon as possible.

Our Decision

Every return, replacement, or refund request is reviewed individually based on the information provided and the condition of the product. Ayur India Organic reserves the right to approve or decline requests that do not satisfy the conditions outlined in this policy.

Policy Updates

Ayur India Organic reserves the right to modify this Return & Refund Policy at any time. Any changes will be published on this page and will become effective immediately upon posting.